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BBB Tips for Target Customers in Wake of New Data Breach Revelations

The revelations about the extent of the breach and theft of additional personal information had not been disclosed until now.

Act Immediately if You Shop at Target

In the wake of new revelations about the data breach at Target stores, Better Business Bureau recommends consumers who shopped there since November contact their financial institutions immediately if there are any irregularities.

Target today revealed hackers stole not only credit card numbers, but also email addresses, telephone numbers and mailing addresses from 70 million customers.  Last month, the company said 40 million customers who used debit or credit cards were affected by the breach, which is believed to have started in November.  The revelations about the extent of the breach and theft of additional personal information had not been disclosed until now. 

Better Business Bureau recommends:

Don’t wait - Consumers who shopped at Target contact their banks and credit card issuers immediately, and check monthly statements for any unauthorized charges.  Your liability can increase the longer you wait after a card is lost or stolen.

Beware of “helpful” callers and emails – Hang up on anyone who calls or sends you an email claiming to be from your bank or Target and asks for personal information, supposedly to help lock down your accounts.  Even if the email looks official, don’t click on any links.  Go directly to www.Target.com/databreach for additional information.

Check your credit report – You’re entitled to a free credit report every 12 months from each of the three credit monitoring companies at the government-sanctioned site www.annualcreditreport.com.  Your reports will show whether anyone has opened accounts in your name.

Use a credit card for purchases – Some consumers report their bank accounts were emptied because they used a debit card to pay for their purchases.  Criminals do not need a Personal Identification Number (PIN) to make purchases.

Target also has a toll-free number to call, 866-852-8680, if you suspect your information has been stolen, and is offering one year of free credit monitoring for customers at risk.

-Submitted by Howard Schwartz, Executive Communications Director, Connecticut Better Business Bureau 

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Linda January 11, 2014 at 06:54 AM
The link provided by the BBB is NOT a FREE credit score. The credit REPORT comes up for free, but when you want your "FREE" credit SCORE it bumps you over to a Trans Union website requiring you to fill out another form. It also states that by filling that out you get a "free" credit score AND a $17.95/month trial! No thanks.
James Gifford January 11, 2014 at 04:41 PM
You are indeed entitled to a copy of your credit report from each of the three reporting agencies once per year. A credit score is a different tool and nothing most consumers need to bother with unless they're seeking a major loan. It tells nothing about possible misuse of your credit or identity.
Connecticut Better Business Bureau News January 13, 2014 at 12:10 PM
Many thanks for your comments. You are quite correct, Mr. Gifford. Our release is about credit reports, not credit scores, and the credit reports are free without strings attached. A credit score, as you quite correctly point out, is not the same. Regards, Howard Schwartz Executive Communications Director, Connecticut Better Business Bureau
Linda January 14, 2014 at 06:12 AM
Thank you for the clarification. I assumed of course that a credit score would have come with a credit report.

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