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Message from the New Haven Postmaster

Winter is fast approaching, and that means snow -- here's how to deal with it regarding mail delivery.

 

Dear Curbside Delivery Customers:

Your Letter Carrier takes great pride in delivery your mail promptly and efficiently each and every day. In part, that entails being able to approach and exit your mail receptacle in a safe and timely manner without interference from objects obstructing it. This includes, but is not limited to, trash, vehicles and snow.

During the winter season the snow in front of and surrounding your mail receptacle must be removed. Letter carriers need an approximate 30 feet clearance from where they enter the delivery to where they exit.

If there is too much snow to be removed you might have to notify your town to plow the area again. Keep in mind that it is the responsibility of the postal customer to ensure their mail receptacle can be serviced safely by the Letter Carrier.

In addition, shoveling a path in front of your mail receptacle for the carrier on a curbside delivery route is not acceptable for the following reasons. It creates a time wasting practice and delays timely delivery. The curbside delivery routes are timed for the carrier not to leave their postal vehicle unless they have a package or special service mail.

Secondly, especially during winter season, the carrier is being put at a higher risk of injury while making a delivery walking on ice and snow to deposit the mail into your receptacle. The customer’s mail will be curtailed and held at the post office unit until the carrier can make a safe and timely delivery.

The same safety regulations apply to customers that receive delivery to a receptacle on the house, porch or any place that requires the carrier to deliver on foot.Walkways, steps and the areas around the mail receptacle must always be free of ice, snow, debris and any hazardous, obstructive or slippery conditions.

Our job is to provide you with the best service everyday; however, we cannot compromise the safety of our employees while doing so. Therefore we are asking you for your help inproviding a safe environment.

Your cooperation is greatly appreciated.

Sincerely,

Andrea D Dallas
Postmaster, New Haven, CT

Thomas Alegi November 12, 2012 at 05:51 PM
This is what makes the New Haven Postmaster one of the funniest people in our federal government "If there is too much snow to be removed you might have to notify your town to plow the area again. Keep in mind that it is the responsibility of the postal customer to ensure their mail receptacle can be serviced safely by the Letter Carrier." When did show removal from town streets become the responsible of homeowners, Mr. Postmaster?
General Ned Ludd November 12, 2012 at 11:11 PM
That's not what he said...providing access to the mailbox is the homeowner's responsibility, not removing snow from Town streets. If the plow leaves too much snow for a motorized carrier to reach your box, you can either remove the snow yourself or risk that he will pass you by.
Thomas Alegi November 13, 2012 at 04:14 AM
Looks like I made a typing error to go along with my poor spelling, when I used the words “Mr. Postmaster” The New Haven Postmaster is a woman named, Andrea D. Dallas Sorry Ms. Dallas for the error. General Ned Ludd, town show plows only remove snow from public streets not private property. Therefore, Ms. Dallas the Postmaster by my understanding of her words used in her “Dear Curbside Delivery Customers” letter, quite, “If there is too much snow to be removed”, is saying the postal customer first has to attempt to remove the snow from the street side of a curbside mailbox, which includes the snow on the street. Then if, there is “too much snow” to be removed by the postal customer the postal customer needs to contact the town to have the snow removed, again, from the street. Ms. Dallas also wrote in her letter, “During the winter, season the snow in front of and surrounding your mail receptacle must be removed.” Ms. Dallas with the choice of the word “front” is also holding towns responsible for removal of snow from the town streets in front of curbside mailboxes, not just postal customers. I hope no sensor citizen after reading the Postmaster’s "Dear Curbside Delivery Customers" letter tries to shovel a 30-foot path on the street in front of his or her curbside mailbox, that type of workout could put the health of many sensor citizens at risk.

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