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Crisis Managment

The test of any leader is demonstrated in how effectively he or she navigates crises. A good example of ineffective crises management was seen with hurricane Katrina and hurricane Sandy.


The test of any leader is demonstrated in how effectively he or she navigates crises. A good example of ineffective crises management was seen with Hurricane Katrina and Hurricane Sandy.

Successful navigation of crises is directly related to contingency planning. So what is contingency planning? I took the liberty to research this issue and here is what I found:

Contingency planning

Preparing contingency plans in advance, as part of a crisis management plan, is the first step to ensuring an organization is appropriately prepared for a crisis. Crisis management teams can rehearse a crisis plan by developing a simulated scenario to use as a drill.

The first hours after a crisis breaks are the most crucial, so working with speed and efficiency is important, and the plan should indicate how quickly each function should be performed. The contingency plan should contain information and guidance that will help decision makers to consider not only the short-term consequences, but the long-term effects of every decision.

Ok, now that we have a common basis of understating of crisis management and how effective crisis management is tied to contingency planning, we can now look at the Hamden’s snow situation more objectively.

As I sit here writing this piece, I have had to undergo a power outage, historic snow fall and unplowed streets for three days and counting. Now with the rain, I can look forward to flooding. I know I am not alone. People are angry and bewildered by the lack of preparation by this administration.

Meanwhile, Mayor Jackson is scrambling around to find plows, pay loaders and crews to what his administration has said was “unexpected” despite the dire warnings and forecast. Roadways are still congested and hazardous. All medical emergencies can be considered life threatening, since it is a hope and a prayer that someone will get there in time. Meanwhile, folks are running low on food and fuel and things will quickly turn from bad to worse.

Here is my point. There hasn’t been any effective contingency planning on the part of this administration. From our own financial crisis to the mismanagement of this emergency crisis, leadership has been non-existent. Mr. Jackson appears to be reacting rather than planning. Remember in November, or soon ye shall forget.

Ron Gambardella
Chairman of the Hamden Republican Party

This post is contributed by a community member. The views expressed in this blog are those of the author and do not necessarily reflect those of Patch Media Corporation. Everyone is welcome to submit a post to Patch. If you'd like to post a blog, go here to get started.

Tony February 11, 2013 at 10:23 PM
Wow, worst blizzard in a century and good old Ron is using it to make political pot shots. This is typical politician Ron: attack, monday morning quarterback and pretend to know more than everyone. Every time he writes it becomes more evident how little he actually knows about how government works in the real world. I've been impressed with Mayor Jackson and his storm efforts and I've experienced government storm response from the midwest.
Scott Cowperthwait February 11, 2013 at 10:47 PM
While I do not think that now is the time to be making political statements, as this article is clearly meant to be, I do find it disappointing that the Town has done such a poor job communicating the details about the recovery efforts. Mayor Jackson was one of the members appointed by the Governor to the Statewide Two Storm Panel that examined the preparation and response to Tropical Storm Irene and the October 2011 snowstorm. The Two Storm Panel made 82 recommendations focused on preparation, response, communication, etc. While Hamden Town officials cannot be held responsible for the significant snowfall the Town received, the Town's communications about the status of the snow removal/clearing has been abysmal. We, as resident, all understand that it will take time to remove such large amounts of snow. What we, as residents, don't understand is why the Town has been unable to provide any details as to the snow removal plan, such as where are the payloaders/plows, where are they going next, how long is it taking to reomve snow from a typical street, etc. This lack of communication is what is concerning about the Town's response. And having sat on the Two Storm Panel, Mayor Jackson should know that a major piece of satisfying the public during such extreme circumstances is by communicating in a clear, concise and complete manner.
Don Charles February 11, 2013 at 10:50 PM
You don't need to communicate when the majority of your base and voters are zombies and will vote for you regardless of how incompetent you sure.
al February 11, 2013 at 11:20 PM
My goodness, what second guessing. Perhaps Mr. G can show just a bit of class and wait until the appropriate time to air politically flavored comments? Can't we all just pull in one direction for once.
Thomas Alegi February 11, 2013 at 11:25 PM
Mr. Gambardella no one person or group of people can develop a contingency plan for every weather crisis. With that said Mayor Jackson and his gang have failed their responsibility to take the warnings of weather forecaster that a blizzard was going to hit Hamden, which put every resident of Hamden at risk. This is not the first time the mayor and his gang has put Hamden residents at risk, they do it every time it snows or when Hamden is hit by high winds. I make that statement not based on hearsay, I made that statement because I monitor the town of Hamden’s radio transmissions as many other radio hobbyist do. One only has to hear these radio transmissions for a short time to understand there is no workable emergency management plan regarding weather events. What one hears is confusion caused by politicos, which leads to frustration by town employees. Hamden residents should not get upset with town employees. They just follow the instruction of their department heads who get their instructions from the mayor and his staff.
Shahid Abdul Karim February 12, 2013 at 12:10 AM
John February 12, 2013 at 02:41 AM
the new trucks look like they have rear fenders over the wheels can they use chains ? did they have on chains ?
John February 12, 2013 at 02:48 AM
did the town do the usual plan of just worry about the main roads while totally ignoring the side roads assuming they could get to them later so not even making one pass down them while they still could ? It's always been make it out of the subdivision and onto a road with a center line and it's like night and day. They probably put 100% of their effort towards the main roads and zero at the side roads and let them get totally buried while they made pass after pass on the 80 miles of main roads and zero passes on the other 160 miles of roads. 240 miles of roads and 15 trucks is 16 miles of road per truck. 60 employee's so they have the man power to keep them on the road 24 hours a day as long as they can see something, can't plow in whiteout conditions, but did they get to any of the side roads at least once before it got real bad ?
Ted B February 12, 2013 at 04:06 AM
Mr. Gambardella is right. Yes this is a historic storm but no matter what the emergency the response is always haphazard. I think Mayor Jackson is in some aspects very competent but this is not one of them. It's very hard to be good at crisis management and not many excel in this area.
Brett Lindenbach February 12, 2013 at 08:20 AM
I don't think anyone can legitimately complain about how long it is taking to dig us out. However, the town government could have done better to communicate its progress with residents. However, maps have now been posted on Town of Hamden's Facebook page. Mister G is just a craven backseat driver trying to score political points whenever he can. He is no different than the private plowers charging $200/hr for snow removal, taking advantage of the storm for heir own personal gain. Shame on you Mr. G, and yes, we will remember in November.
Shahid Abdul Karim February 12, 2013 at 08:46 AM
Everybody always know how to do somebody else's job better than them. We shouldn't be so quick to judge because most times we are not in there shoes.
Chris February 12, 2013 at 01:51 PM
"We will remember in November"....actually,no you will forget in November..as the majority of voters did for the last 20 years as the pension fund has remained unfunded and the tax increases/damage control continue to rise.
Karen February 13, 2013 at 04:22 AM
Mr gambardella,.you should remove this opinion of yours. What an embarrassment. many of the towns in Connecticut are struggling even worse than Hamden.
Ted B February 13, 2013 at 04:56 AM
Why Karen, is this Soviet Russia where he is not allowed an opinion because it differs from yours?
cheryl February 13, 2013 at 01:04 PM
As I read the comments on this issue, I see the people attacking the messenger instead of the message. Typical democrat strategy. That strategy is getting old people. It shows just how trivial and shallow you really are. The message - that's what you should be commenting on, not the messenger. Typical. We tune you right out.
cheryl February 13, 2013 at 01:09 PM
What he's trying to say in a nice way, is the definition of insanity which is doing the same thing but expecting a different result. As you knuckleheads vote in the same people with the same ideology, ideals, and end of raising YOUR taxes for an inefficient means of doing business. Maybe you should try a different approach. just saying....


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